SHIPPING
Enjoy free shipping
on orders of $75+
Choose standard or express delivery anywhere in Canada or the U.S. Need it faster? Same-day delivery is available in select areas, or opt for curbside pick-up at our Montreal HQ.
CANADA
STANDARD - 3-9 BUSINESS DAYS
EXPRESS – 1-2 BUSINESS DAYS
UNITED-STATES
STANDARD – 4-8 BUSINESS DAYS
EXPRESS – 1-2 BUSINESS DAYS
CURBSIDE PICK-UP - MONTREAL
STANDARD – 1 BUSINESS DAY
HEAD OFFICE ADDRESS: 101 rue de Louvain O. Montréal, Québec, H2N 1A3, Suite P.
Shipping FAQs
Are U.S. orders affected by new tariffs or import fees?
No surprises here — it's business as usual! For orders under $800 USD, all customs and import fees are included. You’ll pay in USD, and there are no hidden charges at checkout.
How fast will I receive my order?
CANADA
STANDARD - 3-9 BUSINESS DAYS
EXPRESS – 1-2 BUSINESS DAYS
UNITED-STATES
STANDARD – 4-8 BUSINESS DAYS
EXPRESS – 1-2 BUSINESS DAYS
CURBSIDE PICK-UP - MONTREAL HEAD OFFICE
STANDARD – 1 BUSINESS DAY
HEAD OFFICE ADDRESS: 101 rue de Louvain O. Montréal, Québec, H2N 1A3, Suite P.
How much will shipping cost?
Free shipping is always available on orders over $75. You will not be charged any additional taxes or duties on cross-border orders.
Standard shipping costs between $8 and $14, and express shipping costs between $12 and 19$, depending on your location.
Located in Montreal, Quebec, Pilgrim North America Inc. ships to all of Canada, the United States, and Mexico.
Our support team can help you with any questions you might have regarding your online order status at support@pilgrim.ca.
Do you ship outside of North America?
Only within Canada, the United States, and Mexico are included. Please contact the head office in Europe or visit their website here: pilgrim.net for other regions.
Need it now?
Try Same-day delivery
We’ve got you. Same-day delivery is available in Montreal and nearby areas (0–50 km). If your postal code qualifies, get your Pilgrim pieces today!
• Delivery fee is $20 to $30, depending on your zone.
• Available Monday to Friday for orders placed before 4 PM.
• Personally delivered by Eva, straight from our Pilgrim HQ.
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Carbon-Neutral Shipping with Pilgrim
We’re proud to offer carbon-neutral delivery on all ground shipments across Canada. In partnership with Canada Post, we ensure that the carbon footprint of your order is fully offset — at no extra cost to you.
In 2023 alone, Canada Post shipped over 200 million parcels using carbon-neutral solutions. This initiative helped offset 42,000 metric tonnes of CO2 through the purchase of verified carbon credits.
Every time you choose Pilgrim, you support a more sustainable future.
