SHIPPING
SHIPPING UPDATE
Amid the ongoing nationwide Canada Post strike, we want to reassure you that our shipping will proceed as usual, with no interruptions or delays.
Our delivery remains free for orders of $75 or more.
HOLIDAY: What is the deadline to place an order to receive my gifts on time?
To ensure your gifts arrive on time for December 24:
CANADA
STANDARD - Order by Dec 16
EXPRESS – Order by Dec 19
UNITED-STATES
STANDARD – Order by Dec 13
EXPRESS – Order by Dec 17
CURBSIDE PICK-UP - MONTREAL HEAD OFFICE
STANDARD – Order by Dec 19
HEAD OFFICE ADDRESS: 101 rue de Louvain O. Montréal, Québec, H2N 1A3, Suite P.
How fast will I receive my order?
CANADA
STANDARD - 3-9 BUSINESS DAYS
EXPRESS – 1-2 BUSINESS DAYS
UNITED-STATES
STANDARD – 4-8 BUSINESS DAYS
EXPRESS – 2-3 BUSINESS DAYS
CURBSIDE PICK-UP - MONTREAL HEAD OFFICE
STANDARD – 1 BUSINESS DAY
HEAD OFFICE ADDRESS: 101 rue de Louvain O. Montréal, Québec, H2N 1A3, Suite P.
How much will shipping cost?
Free shipping is always available on orders over $75. You will not be charged any additional taxes or duties on cross-border orders.
Standard shipping costs between $8 and $14, and express shipping costs between $12 and 19$, depending on your location.
Located in Montreal, Quebec, Pilgrim North America Inc. ships to all of Canada, the United States, and Mexico.
Our support team can help you with any questions you might have regarding your online order status at support@pilgrim.ca.
Do you ship outside of North America?
Only within Canada, the United States, and Mexico are included. Please contact the head office in Europe or visit their website here: pilgrim.net for other regions.
VALENTINE'S DAY: What is the deadline to order so I can receive my gifts on time?
Deadlines for ordering to receive your package by February 14th:
CANADA
STANDARD DELIVERY: February 8th before 4:00 PM
EXPRESS DELIVERY: February 11TH before 4:00 PM
UNITED STATES
STANDARD DELIVERY: February 5th before 4:00 PM
EXPRESS DELIVERY: February 8th before 4:00 PM
