We are looking for a dynamic sales associate to join the Pilgrim family. The ideal candidate must be a team player with a sales mindset. Attention to detail, prioritization and organizational skills are also essential. We are looking for a candidate who is proactive and takes the initiative. They must also be comfortable in a fast-paced environment.

The Sales Associate reports directly to the Store Manager and will be primarily responsible for the following.

• Maximize sales and customer experience levels.
• Provide a unique and personalized experience for each customer based on their needs.
• Act as a brand ambassador and stay current on new products and trends.
• Perform sales, billing and packaging of items.
• Ensure that all merchandise is presented attractively and according to store standards.
• Know and practice store policies and procedures.
• Ensure that the backroom is well organized.
• Contribute to a positive and friendly work environment.
• Appropriately and effectively utilize the store's IT platforms.
• Utilize a customer approach that minimizes store waste.
• Ensure that the store is clean and optimized for an unforgettable shopping experience.

Qualifications :

• Proven ability to achieve goals and deliver an incredible customer experience.
• Exceptional personality.
• Fluency in French and English.*
• Availability to work retail hours (day, evening and weekend)
• Excellent leadership and communication skills.
• Strong team player.

*Fluent English is required for roles in Ontario stores, along with basic French proficiency.